Telkom

End User and Subscriber Service Charter

Mon, 15/04/2019 - 13:44

ICASA has delayed the implementation date for certain regulations relating to an option to opt-out of notification for depletion of voice, SMS and data services and the out-of-bundle usage requirements for the end user. D-day is 12 April 2019, to allow the carriers time to configure their systems and processes. Rollover of unused data, data transfer and defaulting onto out of bundle charges regulations came into force on March 2019. Read more on this subject by Paul Colmer