WAPA Secretariat contract review

The Wireless Access Providers Association (WAPA) is in the process of renewing its Secretariat contract as part of a good governance process.

The new contract will be to run the Secretariat function from July 2019 to June 2024 (5 years). There will be a probationary period for 6 months. The contract will then remain in place as long as the key performance indicators are met based on a 6 monthly review process.

Scope of Work

The scope of work is to run the administrative function of an industry representative body.

WAPA currently has:
180 Full members
30 Vendor members
20 Consultant members
10 NGO members

The constitution of WAPA is available on our website www.wapa.org.za

Critical Success Factors

  1. Confidentiality of information and complete trust that members’ information will not be shared under any circumstances with each other or members of the Management committee.
  2. Impartiality, especially when dealing with consumer complaints from the public towards any of the members.
  3. Good governance. Strong ability to accurately keep records, minutes and any other related documentation required for future reference.
  4. Social interaction. High level of positive engagement with members and providing a value to belonging to the organisation.
  5. Legal awareness. Strong guidance in terms of the constitution of the members and the management committee.
  6. Discipline. Administering required meetings and ensuring regular attendance of those meetings.

Key performance indicators

  Current Target Expectation
Office function Administration of 250 members Administration of all 500 members as the membership increases Keep monthly regular expenses below 10% of total regular subscriptions
Coverage requests 250 a month 2500 a month in the next 6 months Advertising campaigns in national newspapers, trade publications, industry-related websites, Google AdWords
New Membership take on 260 members 500 members in the next year Success with the coverage requests will bring new members. Successfully sign up
Regional events 3 a year – attendance of 50 people 3 a year – attendance of 100 people Find sponsors. Attend throughout. Pictures, writes up and follow up and conversion of all potential Members to Membership status.
Complaints Manage the complaints process Manage the complaints proces As current
WAPA meetings Manage and minute the monthly Manco meetings Manage and minute the monthly Manco meetings with full understanding of the constitution Minutes out within 3 working days of the Manco meeting. Follow up on actions 1 week before next meeting
National training Indaba 150 delegates once a year 200 delegates next year. Manage the event and find sponsors for the event.
WAPA membership one-on-one interaction None Visit every member once every two years. With a Mancom member Extensive full week one on one meeting to be scheduled to coincide with the regional events.
Accounts 260 members subscriptions up to date and monthly income statement 500 members subscriptions up to date and monthly income statement Work with book keeper
Projects TVWS Exceed requirements of USTDA Management & administration
Government meetings Attendance at all ICASA, DTPS, CSIR meetings with WAPA Mancom member All events as they arise Feedback on the event to the newsletter

List of acronyms:

DTPS – Department of Telecommunications and Postal Services
ICASA – Independent Communications Authority of SA
TVWS – Television White Space
USTDA – US Trade & Development Agency

Personality character

The following characteristics are required

  • Priority order
  • Altruism
  • Attention to detail
  • Discipline
  • Frustration handling
  • Good conflict handling skills
  • Good problem solving skills
  • Individual inclination
  • Innovation
  • Leadership
  • People positive
  • Propensity to change
  • Propensity to hand off
  • Propensity to own
  • Resilience
  • Responsiveness
  • Routine
  • Self confidence
  • Self motivation
  • Team playing inclination
  • To simplify


Responding companies or individuals are invited to submit:

  • their proposal of how they would run the administrative function of WAPA.
  • CV’s of who would be involved in the team
  • Monthly fee over the next 12 months
  • Inflation escalation fee for next year.
  • Increased fee based on growth of new members joining WAPA
  • Document showing previous experience in running a similar organisation
  • BEE certificate level
  • Tax clearance certificate

Submission to be sent to the chair of WAPA by 5pm 30 May 2019


Yours Sincerely

Tim Genders
Chair on behalf of the WAPA management committee.